LEARN TO KNIT ONLINE's PRIVACY POLICY

Learn to Knit Online is a subsidiary of my registered company Wool & Water.

This privacy policy sets out how Learn to Knit Online uses and protects any information that you give Learn to Knit Online when you use this website. Learn to Knit Online is committed to ensuring that your privacy is protected. Should I ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Learn to Knit Online may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

The stated changes to the Learn to Knit Online Privacy Policy, effective May 24 2018, are designed to comply with the EU’s new data privacy law, the General Data Protection Regulation (GDPR).

 

Learn to Knit Online Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.learntoknitonline.com (the “Site”). I do not and will never share, disclose, sell, rent, or otherwise provide personal information to any other companies other than those listed below for specific Learn to Knit Online marketing purposes.

 

PERSONAL INFORMATION WE COLLECT

When you visit Learn to Knit Online, I automatically collect certain information about your device, including;

- Information about your web browser,

- IP address,

- Time zone,

- and some of the cookies that are installed on your device.

 

Additionally, as you browse the Site, I collect information about the individual web pages or products that you view, what websites or search terms referred you to Learn to Knit Online, and information about how you interact with the Site. I refer to this automatically-collected information as “Device Information.”

 

I collect Device Information using the following technologies:

- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org

 

How I use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

 

I use traffic log cookies to identify which pages are being used. This helps me analyse data about web page traffic and improve my website in order to tailor it to customer needs. I only use this information for statistical analysis purposes and then the data is removed from the system.

 

Overall, cookies help me to provide you with a better website, by enabling me to monitor which pages you find useful and which you do not. A cookie in no way gives me access to your computer or any information about you, other than the data you choose to share with me. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through Learn to Knit Online, I collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. I refer to this information as “Order Information.”

I also offer you an 'opt in' option to join the Learn to Knit Online Mailing List, should you change your mind after subscribing you can unsubscribe at any time via the link at the bottom of the monthly newsletter. For more information see below.

When I talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

HOW DO I USE YOUR PERSONAL INFORMATION?

I use the Order Information that I collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, I use this Order Information to:

Communicate with you;

• I may periodically send promotional emails about new products, special offers or other information which I think you may find interesting using via the third party database and newsletter template service, Mailchimp, this communication will be using the email address which you have provided at the time of check out or registering for the newsletter.

• From time to time, I may also use your information to contact you for market research purposes. I may contact you by email or mail. We may use this requested information to customise the website according to your interests.

In general, I require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• Internal record keeping.

• I may use the information to improve our products and services.

I also use the Device Information that I collect to help me screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

 

• Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes

• if you have previously agreed to for me to use your personal information for direct marketing purposes, you may change your mind at any time by emailing me (Alice) at info@woolandwater.nl 

SHARING YOUR PERSONAL INFORMATION

I share your Personal Information with specific third parties to help me use your Personal Information, as described above. For example, I use Wix to power my website -- you can read more about how Wix uses your Personal Information here: https://www.wix.com/about/privacy.

I also use Google Analytics to help me understand how my customers use the Site--you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/.

You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

As described above, I sometimes use your Personal Information to provide you with targeted advertisements or marketing communications I believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

 

You can opt out of targeted advertising by:

FACEBOOK - https://www.facebook.com/settings/?tab=ads

GOOGLE - https://www.google.com/settings/ads/anonymous

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/

Finally, I may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information I receive, or to otherwise protect our rights.

 

DO NOT TRACK

Please note that I do not alter the Site’s data collection and use practices when we see a Do Not Track signal from your browser.

If you are a European resident, you have the right to access personal information I hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact me through the contact information below.

Additionally, if you are a European resident please note that I am processing your information in order to fulfill contracts I might have with you (for example if you make a booking through the Site), or otherwise to pursue my legitimate business interests listed above. Additionally, please note that in this case, your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION

When you place an order through the Site, I will maintain your Order Information for my records unless and until you ask me to delete this information.

 

LINKS TO OTHER WEBSITES

My website may contain links to other websites of interest. However, once you have used these links to leave my site, you should note that I do not have any control over that other website. Therefore, I cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

 

CHANGES

I may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

 

CONTACT ME

For more information about Learn to Knit Online’s privacy practices, if you have questions, or if you would like to make a complaint, please contact me by e-mail at info@woolandwater.nl or by mail using the details provided below:

 

Van Gentstraat 37H, AMSTERDAM, NH, 1055PC, Netherlands  

kvk nummer: 61614564 VAT nummer: NL002517864B49